Personal & Executive Coach

Consulting Psychologist & Psychoanalyst

Senior Leaders and CEOs manage complex challenges in a world churning with change. However, no less a threat than external challenges or organizational ones, is under-performing leadership, never mind leaders who derail or who undermine their workforce.  Keeping grounded and constructive within a frequently churning and over-stimulating fishbowl, under constant scrutiny while being overloaded with information and conflicting interests, does not come easily for most people.  Leaders who are healthy, centered and balanced carry their goals and their organization, better to its objective.  A senior leader acts as a sort of prism for their organization, which in turn will often (and often unconsciously) mirror the leader’s vulnerabilities.

Therefore it is vitally important for the person of the leader to have sufficient support, in as many ways as possible.  The potential for a stress fracture is reciprocal – what burdens a leader takes a toll on the organization, and vice versa. However, in the face of competing pressures, it is natural that many leaders deprioritize the time needed for balance.  They may deem self-reflection (including into their organizations) too intrusive and distracting to be worthwhile.  Nevertheless, in my experience more leaders lean toward not enough time to self-reflect or take in relevant input and feedback about their leadership, than too much.  This may have the effect of narrowing or even skewing the information they have to work with.

Goals

Senior leadership coaching is not so much a set menu as resembling a consultation with a dietician.  What does the leader have too much/not enough of to attain optimal sustainable functioning?  How might they be supported to nudge their way toward a leadership style that helps them and their organizations achieve their mission?  Below is a list of some of the mutual goals of coaching commonly articulated as being valuable to senior leaders:

  • Trusted advisor
  • Confidential sounding board
  • Curated support
  • Honest and timely feedback
  • Improve personal skills in:
    • Difficult communication strategies
    • Managing relationships
    • Self-awareness
    • Clearer thinking and judgment
    • Tolerating ambiguity
    • Managing conflict & negotiation skills
    • Increase creativity and flexibility
    • Work-life balance
  • Develop leadership style and presence

Approach, Process & Tools

Trusted advisor & confidential sounding board

One of the biggest challenges of a senior leader is a sense of isolation in the face of a complex network of stakeholder interests. The ability to talk out loud to someone who can be trusted to be neutral, maintain confidentiality, and bring relevant perspective is often the most valued among the functions of a coach.

I have found that people think better and more deeply when their partner brings interest, perspective, and respectful curiosity to the conversation.  Clarifying questions or pointing out potential fallacies of thought or assumptions can also help.

I also engage my clients in conversations that deepen their emotional intelligence.  Emotional intelligence in the coaching industry refers to the capacity of an individual to be aware of the emotions of others.  In senior leadership coaching I help clients deepen their awareness also of their own emotions, the to help them better able to resource this powerful form of energy (their emotional life).  Many research studies in the cognitive and affective [emotional] neuroscience fields, have demonstrated that when access to emotions is cut off (for example due to a brain injury or illness), the capacity of people to make good decisions, or even any decision at all – is severely compromised or outright eliminated.  Like it or not, our emotions form the foundation of our functioning and intelligence.  People who deprioritize emotional skills, never mind those people who have adapted an anti-emotional mode of functioning, are as if they were playing a card game with all the face cards missing from their hand, without realizing it.

Curated Support

Aside from confidentiality and neutrality, support is one of the most important roles a senior leadership coach can provide.  The job is stressful beyond description.  It can easily drive people to excess in the effort to cope with the pressures.  Yet it is critical that support does not take the form of mindless sugar-coated approval.  Effective support must be based on understanding of an individual rather than a rote formula to substitute for that understanding.

Honest and timely feedback

Relevant, helpful, honest and timely feedback is as valuable as it is hard to come by.  In my work I offer feedback derived from two channels of information. First, from high-texture in-person 360° interviews across layers of reporting, board members, customers, and other key stakeholders.  Data so gathered is anonymously, but candidly presented in a structured and sensitively relevant way. Second, I offer clients feedback throughout the engagement based on my observations and interactions with you.  Shadow coaching allows me to give even more relevant real-time feedback.  Feedback is not offered unfiltered, but in the context of the themes and meanings we arrive at together.

Improve leadership skills

“Leadership skills” as described below might be thought of in analogy with physical fitness.  Fitness has many components, from strength & muscle tone and development, cardiovascular fitness, sleep & nervous system health, etc.  Improving one of these implies improving the other component of health. Although you may be aware of an area you would like to develop, for example improving conflict or negotiation skills, in reality all of the skills are interlinked with the others – just as the components of physical fitness are interdependent.  Another way to say this is that improving in one area is likely to improve many or all the other areas. Self-awareness improves relationships and communication; which in turn eases tension and stress, allowing for more spaciousness that can foster creativity, clearer thinking and judgment, and better emotional regulation.

  • Improve leadership skills in:
    • Difficult communication strategies
    • Managing relationships
    • Self-awareness
    • Clearer thinking and judgment
    • Tolerating ambiguity
    • Managing conflict & negotiation skills
    • Increase creativity and flexibility
    • Leadership style and presence


Other Coaching Topics

  • Onboarding to leadership role
  • Succession planning
  • Leadership style & building trust
  • Team coaching
  • Culture & values of organization
  • Women leaders
  • Board relationships
  • Work-life balance

Additional Background

I have been working with organizations and executives in the US, Europe and Asia since 2001, in the middle of my psychoanalytic training.  Diving so deep into the psyche found me wanting to balance it with a wider lens.  I started working with corporate leadership teams during a 3-year stint at Trompenaars Hampden-Turner, a boutique consultancy specializing in multinational companies.   While the main work consisted of aligning cultures in cross-border mergers and acquisitions; and helping global teams articulate vision, mission and values for their organization , I rapidly found that for any kind of team coaching, including leadership teams, individual-related issues and skills were just as, if not sometimes more relevant, than cultural differences. 

However, one prominent issue that surfaced in working with multinational teams was the complexity of negotiation and communication in conflict.  These are challenging enough within the same culture and language, but can become unwieldy for so many different reasons when different languages and norms and values are thrown in.  This led me into training on negotiation at Harvard Law School’s Program on Negotiation (PON), followed by some teaching there as well.  I joined a Working Group of PON Members including Roger Fisher (author of Getting to Yes) and other founders and law professors who saw a convergence between the principles of psychoanalysis and integrative negotiation.  Within that group I wrote and published Trust and Other-anxiety in Negotiation, in which I describe the deepest personal motivations of attachment as described by psychoanalysis, and the trust or mistrust that can manifest in the context of real-life organizations and cultural clashes; while my co-author David Laws described strategies to move beyond mistrust and conflict.

In short, I bring to leadership coaching all of my experience and the lenses and tools with which I have been trained, to bear on our work, as well as the perspective of working 20+ years with leaders and executives across a broad spectrum of industries, roles, and coaching challenges.